🚚 Shipping Policy

Hamari shipping policy ka maqsad aap ko clear aur transparent information dena hai taa keh order place kartay waqt koi confusion na ho.

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📦 Order Processing

• Orders normally 24–48 hours ke andar process kar diye jatay hain

• Order confirmation WhatsApp / SMS ke zariye share ki jati hai

• Sunday aur public holidays par orders process nahi hotay

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🚚 Delivery Time

• Normal delivery time: 3–5 working days

• Door daraz (remote) areas mein delivery 5–7 working days tak lag sakti hai

• Unexpected delays (weather, courier issues) ki surat mein thora time barh sakta hai

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💰 Shipping Charges

• Shipping charges checkout page par clearly show hotay hain

• Kuch products par free shipping available ho sakti hai (agar mention ho)

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💵 Cash on Delivery (COD)

• Cash on Delivery available hai (selected areas)

• Courier company ki policy ke mutabiq kuch areas mein COD available nahi hoti

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📍 Delivery Areas

• Hum Pakistan ke tamam shehron mein delivery kartay hain

• Remote areas mein courier availability ke mutabiq service hoti hai

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📦 Incorrect Address / Failed Delivery

• Ghalat ya incomplete address ki wajah se order delay ya cancel ho sakta hai

• Agar customer available na ho to courier order return kar sakta hai

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🔄 Order Tracking

• Dispatch ke baad tracking number WhatsApp / SMS ke zariye share kiya jata hai

• Tracking courier website se check ki ja sakti hai

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⚠️ Important Notes

• Delivery delay ki zimmedari courier service par hoti hai

• Sale days par orders thora late deliver ho saktay hain

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📞 Contact Us

Agar shipping se related koi sawal ho to hum se rabta karein:

📱 WhatsApp / Call: [0322-4402494]
📧 Email: [contect.indoorsteps.pk@gmail.com]

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✨ Shukriya hamaray footwear store se shopping karnay ke liye!